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[1] ORDERS – Customers are required to use official communication channels to place orders or request services at least 12 hours before the desired delivery date and time.

[2] SERVICE DELIVERY – The customer and our technician/programmer will mutually agree upon and plan for the provision of services at a time and date convenient for the customer.

[3] ACCEPTANCE – The customer must sign a delivery note to acknowledge the services rendered.

[4] PRICES – Prices of services shall be agreed upon by both parties, inclusive of value-added tax. Exemption certificates must be provided where applicable.

[5] PAYMENT – Payment is due within 30 days from the date of invoicing unless otherwise agreed upon in writing by the Company.

[6] QUALITY OF SERVICES – We assure our customers of consistently high standards of service delivery.

[7] COMMUNICATION – All communication regarding our services must be in writing and delivered via email, hand delivery, registered post office, or courier services during working hours from 0800hrs to 1700hrs.

[8] ANTI-BRIBERY AND CORRUPTION – Mayfair Pest Control Services strictly prohibits offering or receiving kickbacks in exchange for services.

[9] TERMINATION – Either party reserves the right to terminate this agreement with a written or emailed notice of 30 days. All outstanding invoices must be settled before the end of the notice period.

[10] CONFIDENTIALITY – Both parties agree not to disclose confidential information or data during the term of this contract and thereafter without the prior written consent of the disclosing party.